How we help


Our numerous clients inform us of their improved sense of wellbeing accompanied by peace of mind. And they all claim that it is all thanks to the services which we offer. We, at Reliable, offer a full range of services including the likes of nursing care, in-home support and care and also several other services so that you can rest in the comfort of your very homes with as much independence as possible.

Clinical Nursing

Our fleet of nurses with exceptional experience and people skills can support you with specialist nursing care in your very home, where you can remain completely relaxed and tension free. Our nurses reside in your very own neighborhoods, they along with the care team can prepare a personalized outline and plan in order to meet your needs, no matter how unique they may be.

The services that we offer include the following:

  • Comprehensive assessments
  • Post-hospitalisation care
  • Wound care
  • Medication management
  • Dementia care
  • Support for early diagnosis of depression
  • Chronic disease management (for example: asthma, arthritis, kidney disease, chronic pulmonary obstructive disease (COPD), coronary heart disease, dementia, diabetes, mental health conditions, osteoporosis, stroke).
  • Continence and catheter management
  • Rehabilitation
  • Health education
  • Palliative care
  • Grief and bereavement support

Allied Health

We also partner up with likeminded allied health workers in order to provide you with support in your homes for maintaining your wellbeing and health. We are there whenever you need us, like helping you get back on your feet after some sort of injury or illness. Our team also helps in assessing, applying and monitoring in house falls prevention program which is designed to minimize the risk of falling and also to keep you moving.

We also provide services such as:

  • Physiotherapy
  • Podiatry
  • Exercise Physiology
  • Dietetics
  • Occupational Therapy
  • Social Work
  • Speech Therapy

Telehealth

We also partner up with Australia’s leading telehealth provider to support you in new ways such as by monitoring your health and making sure that you stay connected with the world from the comfort of your very homes.

Personal Care

Many times, it is the small things that really make the big difference. Our team consists of caring members who can give you a helping hand and help you by getting your day started with confidence and surety that can really help you out in your days.

We can provide you with a hand in everyday activities such as:

  • Showering
  • Dressing
  • Personal hygiene
  • Grooming
  • Transferring in and out of bed
  • Maintaining healthy skin

Your Meals

Food is the centre of all life, be it for an adult, for a youngster or an infant. Preparing nourishing food which provides one with the balanced diet can be difficult for mar many individuals.

We can work with you in order to understand what kind of food you prefer and what kind of foods you dislike. Also which times you prefer your meals. We can work with you in order to make a meal plan that suits you. We can help you for the following:

  • Meal planning
  • Shopping lists
  • Meal preparation
  • Doing the dishes

Social Support

One of the very common problems or issues that people face as they come of age is the isolation from people, be it friends or be it family. Working and maintaining these relationships with your beloved friends and family can prove to be nourishing not only for your mind, but also for your body as well as your soul.

Our team can help you in maintaining these crucial links with your loved ones. This help can include the following:

  • Assistance with shopping and those ‘little jobs’ out and about
  • Helping you take part in a social, recreational or cultural activity
  • ‘Tea and Talk’– sharing a cup of tea and a chat with you either in a café or in your home
  • Connecting with family and friends through technology (for example Skype, emails)
  • Friendly catchup phone calls
  • Playing your favourite card or board game
  • Diversional therapy (for example music therapy)

Transport

If you just need to be out and about, or need to move from A to B, then we can provide you with comfortable and reliable transport service. We can help you to get to:

  • Doctors and medical appointments
  • Shopping, banking, errands
  • Social, recreational and cultural activities and outings
  • Family and friends
  • Carer Support

    Our clients are supported by our carers who ensure our clients wellbeing. Our carers take care of themselves while also taking care of their clients. They can help around with the following:

    • Help around the home
    • Shopping
    • Personal care
    • Transport
    • Medication management
    • Social engagement
    • Overnight in–home respite care
    • Arranging residential respite care

    IT & Computer Support

    We can also provide you with technological support in your home so that you can stay connected with your loved ones and family.

    Domestic, Household and Garden

    It is important to have safe, clean and tidy environment which ensures a higher quality of life and also promotes it.

    We can help you out in lightening the load of some of everyday chores around your house and your garden which you might find tiring or difficult. Our team can help you out and also ensure that you remain in the best of health. We can help you out in the following areas:

    Domestic

    • Cleaning
    • Washing
    • Ironing
    • Bed linen change
    • Sweeping and vacuuming floors
    • Dusting
    • Shopping

    Household

    • Window cleaning
    • Gutter cleaning
    • Changing light bulbs
    • Replacing smoke alarm batteries
    • Installing key lock boxes
    • Cleaning ceiling fans
    • Basic repairs
    • Changing tap washers
    • Oven cleaning

    Garden

    • Mowing the lawn
    • Edges
    • Pruning and hedging
    • Sweeping and clearing leaves
    • Spraying and weeding
    • Planting some colour

    Case Management

    Through collaborations, our care managers connect with you on an individual basis. The entire processes consists of assessing, planning, facilitating and also advocating for options in order to meet your individual demands and needs.

    We like to take out time in order to get to know you on a personal and deeper basis. Our entire approach is such that, we change along with your needs that keep on changing. It is our responsibility to stay up to date with all the changes that are happening with you and your life.

    We assist you in providing for you during these times which include:

    • Living with Dementia
    • Wound Care
    • Chronic Disease Management
    • Palliative Care at Home

    Favorite Things

    We not only care for your health, but we also make sure that the special little things that are on a personal level are also taken care of. These small things are the reasons behind why most of us smile and are happy. Our team can help you out with these personalized things which can include the following:

    • Help with writing memoirs
    • Relaxation massage
    • Pet care
    • A special outing
    • A special occasion
    • Reconnecting with your favourite hobby/pastime
    • Capturing your story on film

    Funding your Care

    There are various ways through which you can fund your care. Our team can help you out in finding the best way in which you can fund your care. Some of the programs that we offer are as follows:

    • Home Care Packages (Level 1-4)
    • Home and Community Care
    • DVA funded Care
    • Disability Care
    • Private Care